The local gas installation company cannot help any further as it is a technical issue - so suggested we get a Gazco engineer to look at it. ... provide more direct/additional means of communicating such rights Please be aware the Stovax Heating group do not offer technical support to products bought via nationwide online sales, where a Stovax Heating Group qualified independent retailer would otherwise offer this support. Regular office opening hours are 9am – 5pm Monday – Friday. Any product purchased outside of our Expert Retailer Network will carry a standard 1 Year non-extendable Warranty. Such parts include but are not limited to glass, screens, bulbs, LED boards and batteries. It is a condition of the Extended Warranty that the installation complies with relevant Building Regulations and the rules in force and is carried out in accordance with the Installation Instructions. Gazco Huntingdon 20 Gas - Clear Door 515-071 Price: £1,295.00 inc VAT MORE INFO > Gazco Huntingdon 20 Gas - Tracery Door 515-035 Price: £1,295.00 inc VAT MORE INFO > ... excellent customer service and a real commitment to providing value for money. This warranty is not transferable and is extended only to, and solely for, the benefit of the original purchaser of the Stove or Fireplace. The Gazco eReflex 85R Inset electric fire creates a minimalist, hole-in-the-wall look. During the registration process, the Expert Retailer details will be required for your Extended Warranty to be activated. In addition, Gazco fires and stoves purchased from within our Expert Retailer Network will have the The final stage, once you have signed the agreement, is that a member of our team will give you a call to take the payment of the 10% deposit which needs to be paid in advance. We cannot guarantee that your application will be accepted and your credit file will need to be searched for the application to proceed. f) Consequential loss (to the extent permitted by law) related to decorations, furnishings or other household assets. Please ensure you have the following information below: 1. Gazco’s investment in visual technology allows them to offer some of the most stunning-looking electric fires on the market. Inset models are suitable for a broad range of settings from the lounge to the bedroom. Prior to purchasing one of the Stovax family of stoves, they require customers to confirm that they have read the statement below which highlights the importance of buying from an approved dealer like Glowing Embers and the importance of using a local showroom and or fitter to provide proper pre-installation advice and professional installation. I sell these fire and any issues we do get, get resolved hence why I like to sell them. Your serial number . Please be aware that the Stovax Heating Group do not offer technical support to products bought via nationwide online sales where a Stovax Heating Group qualified independent retailer would otherwise offer this support. By continuing to browse the site you are agreeing to our use of cookies. The Gazco Extended Warranty does not affect your statutory rights. Gazco Sheraton 5 - 4kw Gas Stove with Conventional Flue - LPG, Flexible Chimney Flue Liner, Kits & Parts. The Sheraton 5 Gas Stove provides you with the option of using either LPG and NG. Once you have selected your wood burner, flues and accessories, simply select the finance option at checkout and fill out the quick online form and you will get an instant decision, no need to sign forms - it is all quick and easy. Designed for two models, the Conventional flue and the Balanced flue, this stove is accessible even if you don’t have a chimney in your home. The Gazco Extended Warranty does not cover: This model of stove allows the option for a choice of flue, conventional and balanced. please be aware that we do not offer technical support (beyond our statutory responsibilities) to products bought via nationwide online sales, where this support would normally be offered by one of our qualified, independent retailers. We aim to answer all emails within 2 working days. Important considerations before making your purchase: Stovax Limited and Gazco Limited take great care to ensure their products are designed and manufactured to the highest possible quality and safety standards, and it is vital that they are sold and installed correctly. Gazco Riva2 600 5kw Gas Fire with Conventional Flue - Natural Gas - This stunning Riva2 600 is the sleekest model in this range, offering a beautiful landscape flame view. The Gazco Sheraton 5 Gas Stove brings together the traditional aesthetic of the classic wood burner, with the convenience of a gas stove. e) Consequential loss (to the extent permitted by the law) relating to other associated products that have not been supplied by Gazco. Gazco have an internet policy which does not allow Approved Retailers to display prices of their stoves online. Highlands and Islands). In addition, Gazco fires purchased from within our Expert Retailer Network will have the additional How long will it take to apply? Our UK and overseas suppliers may fall under different sets of Covid-19 restrictions and may also be impacted by the new trading rules imposed by the Brexit agreement. Furthermore, please be aware that we do not offer technical support (beyond our statutory responsibilities) to products bought via nationwide online sales, where this support would normally be offered by one of our qualified, independent retailers. This gas stove has an output of 5kW and 80.5% efficiency. This site uses cookies. As part of the application process you will be asked to verify your identity by allowing Hitachi to authorise a 50p payment on a credit or debit card that is registered to you. Buying a log burner and all the flue parts and accessories you need can add up, so we know that sometimes it is easier to spread the cost over a few months. You needn't worry about high interest rates or exorbitant post-term rates, all you need to ensure is that you can make the monthly payment and pay an initial 10% deposit; that is all you need to do. Appliances despatched prior to this date will have a different warranty as set out within the Installation and User Instructions that was supplied with the product, this was usually a standard 2 year warranty. We are pleased to announce that we have teamed up with Hitachi Retail Finance to offer our customers 12 months interest free credit on all purchases of £300 or more through our site or over the phone. Gazco Osprey Road Sowton Industrial Estate Exeter, Devon EX2 7JG. technical support (beyond our statutory responsibilities) to products bought via nationwide online sales, where this support would normally be offered by one of our qualified, independent retailers. Please be aware that Stovax Limited and Gazco Limited do not offer technical support to products bought via nationwide online sales, where a Stovax Limited and/or Gazco Limited qualified independent retailer would otherwise offer this support. No Warranty is extended to consumable service parts. Contact Us. Each fire is designed to seamlessly blend beauty and performance, offering superb flame visuals and … Stovax and Gazco products purchased from within our Expert Retailer Network will have the additional benefit of an extended warranty period as set out in the links below. Team Leader - Customer Support dbird@gazco.com - 01392 261950 Carl Harris 1 review. Hitachi are one of the world's leading specialist providers of retail finance and have a proven track record of providing paperless finance solutions. Consumable items such as glass, screens, bulbs, LED boards and batteries which are either subject to normal wear and tear or parts that require replacement in connection with normal maintenance are not covered either by the original or the Extended Warranty. Once this is paid, we will send you your goods - as simple as that. Yes, please do give us a call on 01376 555 182, we can go through most of the application process with you, process the deposit and the order. 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